Shipping policy

Last updated: 29 August 2026

At Pestana Watches, we aim to make sure your order reaches you safely and on time. Please review the information below regarding our shipping and delivery process.

1. DELIVERY WITHIN SOUTH AFRICA

We offer delivery nationwide within South Africa.

Orders are delivered to the address provided during checkout. Please ensure that your delivery details, including your address and contact information, are correct before completing your order.

2. DELIVERY TIME

Our estimated delivery time is 3–5 working days after your order has been processed and dispatched.

Delivery times are estimates and may vary depending on your location and courier operations.

3. ORDER PROCESSING

Orders are processed once payment has been successfully received and the order has been confirmed.

You will receive relevant order and delivery updates using the contact information provided at checkout.

4. DELIVERY DELAYS

While we aim to meet the estimated delivery timeframe, delays may occasionally occur due to circumstances outside our reasonable control, including:

Courier delays
Public holidays
Severe weather
Incorrect or incomplete delivery information
Unforeseen operational or logistical issues

Pestana Watches cannot guarantee delivery within the estimated timeframe where delays are caused by circumstances beyond our reasonable control.

5. INCORRECT DELIVERY INFORMATION

Customers are responsible for providing accurate and complete delivery information when placing an order.

If incorrect or incomplete information results in a delivery delay, failed delivery or additional delivery costs, we may contact you to arrange the necessary correction.